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How mea44 Protects Your Personal Data

At mea44, your personal data belongs to you — we collect only what is needed to operate your account and process your transactions via Touch 'n Go, GrabPay…

Account Data ProtectionTouch 'n Go & GrabPay Transaction PrivacyMalaysian Data Handling StandardsYour Right to Access & DeleteSecure Encrypted Storage
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mea44 How mea44 Protects Your Personal Data
PRIVACY CONTACT CHANNELS

Reach Us About Your Privacy Rights

If you want to review the data mea44 holds on your account, submit a correction, or request that we delete your personal information, our privacy team is ready to assist.

Email Privacy Team Send your data access or deletion request to our privacy email address. We acknowledge every request within 24 hours and resolve it fully within two business days, including written confirmation once completed.
Live Chat Support Start a live chat session directly on mea44.vip to speak with a support agent about your privacy rights. Chat is available around the clock so you can raise a concern at any hour that suits you.
In-Account Help Centre Log in to your mea44 account and open the Help Centre to submit a privacy ticket. Your request is automatically tagged as a data matter and routed to the correct team without delay.
HOW WE HANDLE YOUR DATA

Six Ways We Keep Your Data Safe

From the moment you open an account on mea44.vip, every piece of personal data moves through encrypted channels and is stored with strict access controls.

Minimal Data Collection

We collect only the data required to verify your identity, process payments via Touch 'n Go, GrabPay, Boost dan FPX, and operate your account. Any field not needed for these purposes is not collected at registration or thereafter.

Cookie Policy

mea44.vip uses session cookies to keep you logged in and analytical cookies to measure page performance. You can manage cookie preferences in your browser settings at any time without affecting your ability to access your account.

Account Security Measures

Your account password is hashed and never stored in plain text. We apply two-factor authentication options and flag unusual login attempts from unrecognised devices or locations for a manual security review before access is granted.

Data Retention Schedule

Transaction records linked to FPX, GrabPay, Boost dan Touch 'n Go payments are kept for the period specified by Malaysian financial regulation. Once that period expires, the records are permanently purged from all active and backup systems.

Third-Party Disclosure Rules

We share your data only with identity verification providers, licensed payment processors, and authorities where Malaysian law requires it. We do not share your data with advertisers, data brokers, or any party outside this scope.

Your Right to Request Changes

You may request access to, correction of, or deletion of any personal data we hold. Submit your request via live chat, email, or the in-account Help Centre and our privacy team will confirm completion in writing within two business days.

Frequently Asked Questions on mea44 Privacy

We have collected the questions our account holders in Malaysia ask most often about how their data is handled, who can see it, and how to exercise their privacy rights on mea44.vip.

We collect your full name, email address, phone number, and date of birth for identity verification. Payment identifiers tied to Touch 'n Go, GrabPay, Boost atau FPX are recorded only to process your transactions and are not stored beyond what is legally required.

We share data only with payment processors handling your Touch 'n Go, GrabPay, Boost dan FPX transactions, identity verification partners, and Malaysian regulatory authorities where disclosure is required by law. We do not sell your data to advertisers or data brokers.

Log in to your account and open the Help Centre to submit a data access request, or contact our support team via live chat or email. We will send you a summary of the data we hold within two business days of receiving your request.

Yes. Submit a deletion request through live chat, email, or the in-account Help Centre. We will delete your data from active systems and schedule removal from backups, subject to any retention obligations required under Malaysian law, and confirm completion in writing.

Payment identifiers are transmitted over TLS-encrypted connections and processed by PCI-compliant payment gateways. We do not store full card numbers or e-wallet credentials on our own servers — only a tokenised reference that your payment provider issues for that transaction.

Account data is held for as long as your account is active. Transaction records are retained for the period required by applicable Malaysian financial regulation and are permanently purged once that retention window closes. You can ask for the specific period via the Help Centre.

We use session cookies to maintain your login state and analytics cookies to track page performance. You can disable non-essential cookies in your browser settings at any time. Disabling session cookies may affect your ability to stay logged in between pages.

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